People feel safe to give honest feedback — and it’s taken seriously

We’ve got systems in place to make the new way stick

There’s a clear sense that this is urgent, not optional

Everyone knows how things are going — the wins and the challenges

Everyone understands why this change really matters

We use data and feedback to improve as we go

This change feels like a natural fit with how we work and what we value

We regularly reflect on what’s working and what’s not

Leaders are actively championing the change, not just approving it

Leaders are walking the talk — not just talking the talk

The team believes this change is realistic and achievable

The team has the time and tools they need to make progress

People are working well together to move things forward

Messages about the change are clear, consistent and well-timed